Building Great Sales Teams

Kelley Thronton: The Tiege Hanley Story

Episode Summary

In this episode of "Building Great Sales Teams," Doug Mitchell hosts Kelley Thronton, CEO and founder of Tiege Hanley, a men's skincare company. Kelley shares his journey from painting houses to leading a company that serves over 500,000 customers. The discussion focuses on the importance of customer experience, the value of a customer-centric business model, and the role of core values in building a successful company. Kelley also delves into the significance of men taking care of their skin as part of their overall health and well-being.

Episode Notes

In this episode of "Building Great Sales Teams," Doug Mitchell hosts Kelley Thronton, CEO and founder of Tiege Hanley, a men's skincare company. Kelley shares his journey from painting houses to leading a company that serves over 500,000 customers. The discussion focuses on the importance of customer experience, the value of a customer-centric business model, and the role of core values in building a successful company. Kelley also delves into the significance of men taking care of their skin as part of their overall health and well-being. 

Key Moments

• [00:00:00] Introduction to Kelley Thronton and Tiege Hanley.
• [00:05:30] Kelley's journey from college to CEO.
• [00:10:45] The significance of customer experience in business growth.
• [00:15:20] Building a customer-centric subscription model.
• [00:20:35] Importance of core values in company culture.
• [00:25:50] Kelley's approach to addressing customer service challenges.
• [00:30:00] Insights into men's skincare and the mission behind Tiege Hanley.
• [00:35:15] The impact of skin care on personal and professional life.
• [00:40:30] Future plans for Tiege Hanley and Kelley's vision for legacy.

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