Building Great Sales Teams

#ThePlaybook 8: The Importance of the Sales Rep and Customer Experience

Episode Summary

In this episode of Building Great Sales Teams, Doug goes solo and talks about a key part of building culture: the sales rep and customer experience.

Episode Notes

We are at episode 60 of the Building Great Sales Teams! Doug took the time to do solo episode of one of the most important aspects of building culture; the sales rep and customer experience. Your sales program should be set up so that your sales team can just focus on selling! This also bleeds into the customer experience. 

Key Points:

• Salespeople can potentially be the hardest people in the company, act like that
• Lay out your salespersons life at the company 
• Your sales program needs to benefit the sales person 
• Your sales program. should allow your salespeople to live comfortably 
• Your sales program needs to allow your salespeople to just sale
• Audit your company and sales people for the customer
• Check in with your customers